Guest-First Server | Multitask, Upsell & Deliver Delight

IHOP; Sterling Heights (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

IHOP in Sterling Heights, MI is seeking a server who can greet guests, seat them, offer menu recommendations, and manage orders with accuracy. You will deliver food and beverages, process payments, and upsell when appropriate, all while maintaining a clean dining area.

The ideal candidate is a team player with strong communication, multitasking abilities, and a friendly, patient attitude to ensure a positive guest experience at all times.

Qualifications

• Prior experience as a server is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.

Responsibilities

• Greet guests, seat them, and escort them to tables.
• Help guests with menu recommendations and additional information.
• Upsell additional products when appropriate.
• Take orders using software, order slips, or memorization.
• Communicate order details to the kitchen staff.
• Deliver food and beverages in a timely fashion.
• Deliver checks and collect payments.
• Clean and maintain the appearance of tables and tableware.
• Provide an exceptional customer experience.

Skills

Multitasking

Communication skills

Teamwork

Customer service

Cash handling

Job description

IHOP in Sterling Heights, MI is seeking a server who can greet guests, seat them, offer menu recommendations, and manage orders with accuracy. You will deliver food and beverages, process payments, and upsell when appropriate, all while maintaining a clean dining area.

The ideal candidate is a team player with strong communication, multitasking abilities, and a friendly, patient attitude to ensure a positive guest experience at all times.