Guest‑Centric Server: Multitask & Upsell Expert

IHOP; City of Rochester (NY); On-site; USD 17,000 - 28,000; Part time

Job summary

IHOP in Rochester, NY is seeking a server with strong guest service and multitasking abilities to ensure a positive dining experience. The role focuses on greeting guests, guiding selections, and delivering timely orders with accuracy.

The server will handle multiple tables, upsell menu items, manage cash and card transactions, and collaborate with kitchen staff to ensure satisfaction. Flexibility for shifts and a reliable, friendly attitude are essential.

Qualifications

• Previous server experience is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.

Responsibilities

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Skills

Teamwork

Communication

Cash handling

Multitasking

Job description

IHOP in Rochester, NY is seeking a server with strong guest service and multitasking abilities to ensure a positive dining experience. The role focuses on greeting guests, guiding selections, and delivering timely orders with accuracy.

The server will handle multiple tables, upsell menu items, manage cash and card transactions, and collaborate with kitchen staff to ensure satisfaction. Flexibility for shifts and a reliable, friendly attitude are essential.