Guest-First Server | Full-Service Dining

Black Bear Diner; Pleasanton (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Black Bear Diner Pleasanton is seeking a friendly server to welcome guests, take orders, and ensure a positive dining experience. You will introduce yourself, offer beverages, and coordinate with kitchen to deliver accurate orders.

Responsibilities include using the POS system, presenting specials, checking back with guests, and maintaining a clean, organized dining room. A Food Handlers Certification is required; overtime may be needed.

Qualifications

• Punctual and reliable team member.
• Strong customer service andcommunication skills.
• Ability to stay cheerful and professional during service.
• Comfortable working in a fast-paced dining room.
• Capable of handling multiple tasks simultaneously.

Responsibilities

• Greet guests in a professional and friendly manner at the table.
• Take and repeat orders to confirm accuracy; communicate substitutions.
• Enter orders into the Aloha POS system with correct table and item details.
• Coordinate with kitchen staff and expeditor for timely service.
• Check back with guests after meals and offer beverage refills.
• Maintain a neat, clean, and well-organized dining area throughout shift.
• Work overtime as needed and be a dependable team member.

Skills

Punctuality

Team player

Customer service

Friendly demeanor

Multitasking

Education

Food Handlers Certification

Job description

Black Bear Diner Pleasanton is seeking a friendly server to welcome guests, take orders, and ensure a positive dining experience. You will introduce yourself, offer beverages, and coordinate with kitchen to deliver accurate orders.

Responsibilities include using the POS system, presenting specials, checking back with guests, and maintaining a clean, organized dining room. A Food Handlers Certification is required; overtime may be needed.