Guest Experience Host: Warm Welcomes & Smooth Service

Black Bear Diner; Hayward (CA); On-site; USD 16,531 - 22,041; Full time

Job summary

Black Bear Diner Hayward is hiring a friendly host to welcome guests, manage seating, and assist with to-go orders, creating a warm, family-oriented dining atmosphere.

The role requires standing for extended periods, clear radio communication, accurate cash handling, and a neat appearance as you help keep the dining area welcoming and efficient throughout shifts.

Teamwork and pride in service are essential as you support all front-of-house operations and contribute to guest satisfaction.

Qualifications

• Punctuality to begin shifts and reliable attendance.
• Maintain a neat, clean appearance at all times.
• Clear communication via radio headset during shifts.
• Ability to handle cash and POS transactions accurately.
• Friendly, professional guest interaction and seating support.

Responsibilities

• Greet guests in a friendly, professional manner and assist with seating.
• Take To-Go orders and ensure correct packaging for pickup.
• Balance sales at end of shift and handle cash/credit transactions.
• Maintain Pie Case stocked and properly tagged for freshness.
• Answer phones professionally and assist guests entering the restaurant.
• Keep cash register stations and surrounding areas clean.

Skills

Punctuality

Uniform compliance

Cash handling

Customer service

Multitasking

Radio headset

Guest greeting

Job description

Black Bear Diner Hayward is hiring a friendly host to welcome guests, manage seating, and assist with to-go orders, creating a warm, family-oriented dining atmosphere.

The role requires standing for extended periods, clear radio communication, accurate cash handling, and a neat appearance as you help keep the dining area welcoming and efficient throughout shifts.

Teamwork and pride in service are essential as you support all front-of-house operations and contribute to guest satisfaction.