Guest-First Server: Create Memorable Dining Experiences

Thrive Restaurant Group Career Center; Charleston (WV); On-site; USD 17,000 - 23,000; Full time

Job summary

Thrive Restaurant Group is seeking a friendly, customer-focused Server to join our team. You will deliver food and drinks, greet guests, answer questions, and ensure a memorable dining experience in a fast-paced environment.

Responsibilities include relaying orders via POS, assisting with table maintenance, and ensuring guest satisfaction while collaborating with the service team. This role emphasizes hospitality, teamwork, and adaptability and offers tip-based pay.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude.
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make suggestions regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the point-of-sale computerized register system.
• Observe and serve guests responding to any needs or requests.
• Present guest checks to each table and facilitates payment. Makes correct change and/or completes the proper charge card procedure.
• Participates in the clearing and resetting of dining room tables.

Skills

Customer service

Positive attitude

Mobility

Manual dexterity

Communication skills

Job description

Thrive Restaurant Group is seeking a friendly, customer-focused Server to join our team. You will deliver food and drinks, greet guests, answer questions, and ensure a memorable dining experience in a fast-paced environment.

Responsibilities include relaying orders via POS, assisting with table maintenance, and ensuring guest satisfaction while collaborating with the service team. This role emphasizes hospitality, teamwork, and adaptability and offers tip-based pay.