Guest-First Retail Sales Pro

Treasure Island Hotel Casino; Las Vegas, Northern (NV, KY); Hybrid; USD 19,000 - 30,000; Full time

Job summary

Treasure Island Hotel Casino in Las Vegas is seeking a Retail Sales Associate to deliver a welcoming, service-focused shopping experience that reflects the property's standards. You will recommend merchandise, maintain visual standards, and use selling skills to meet store goals while ensuring accurate cash handling.

You will greet guests, anticipate needs, upsell across product categories, and provide information about merchandise and property amenities.

Qualifications

• High school diploma or equivalent.
• Able to effectively communicate in English, in both written and oral forms.
• Previous cash handling experience in a customer service environment.
• Previous experience in a similar retail setting.
• Professional appearance and demeanor.

Responsibilities

• Greet guests in a timely, friendly, and engaging manner to create a welcoming retail environment.
• Promote and maintain the highest level of guest service by anticipating and assessing guest needs.
• Utilize Selling Skills techniques to recommend merchandise and enhance the overall guest experience.
• Provide accurate information regarding retail merchandise and property amenities as requested.
• Consistently support store performance by actively up-selling across product categories to increase Units Per Transaction (UPT) and Average Dollar Sales (ADS).
• Maintain working knowledge of merchandise to effectively recommend products that meet guest preferences and needs.

Skills

Cash handling

Customer service

English communication

Retail experience

Professional appearance

Education

High school diploma or equivalent

Job description

Treasure Island Hotel Casino in Las Vegas is seeking a Retail Sales Associate to deliver a welcoming, service-focused shopping experience that reflects the property's standards. You will recommend merchandise, maintain visual standards, and use selling skills to meet store goals while ensuring accurate cash handling.

You will greet guests, anticipate needs, upsell across product categories, and provide information about merchandise and property amenities.