Guest-First Restaurant Service Leader — Uncapped Bonus & Growth

redrobin; Gilbert (AZ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus

Referral bonuses

Free shift meal

Family 50% food discount

Holidays off

Growth opportunities

Job summary

Red Robin in Gilbert, AZ is seeking a Restaurant Service Manager responsible for seamless day-to-day operations during shifts, upholding our standards and delivering unforgettable hospitality.

As a brand ambassador, you will lead a motivated team, monitor guest experience, and drive continual improvement while ensuring compliance with health codes and company policies. This role also offers growth opportunities and an uncapped bonus program.

Qualifications

• Must be 21 years of age
• 2 years of management experience
• Open availability (nights, weekends, holidays)
• Reliable transportation
• Strong communication and exceptional leadership skills. Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service
• Strong P&L knowledge
• Able to obtain required certifications/permits as required by state/local law
• Working knowledge in Microsoft Excel, Outlook & Word

Responsibilities

• Oversee day-to-day restaurant operations during shifts
• Uphold brand standards and deliver exceptional hospitality
• Create memorable guest experiences
• Foster a culture of continuous improvement

Skills

Communication

Leadership

P&L knowledge

Microsoft Excel

Microsoft Outlook

Microsoft Word

Tools

Workday

Aloha

NBO

Hotschedules

Job description

Red Robin in Gilbert, AZ is seeking a Restaurant Service Manager responsible for seamless day-to-day operations during shifts, upholding our standards and delivering unforgettable hospitality.

As a brand ambassador, you will lead a motivated team, monitor guest experience, and drive continual improvement while ensuring compliance with health codes and company policies. This role also offers growth opportunities and an uncapped bonus program.