Hospitality Operations Manager — Uncapped Bonus & Growth

Red Robin; Castle Rock (CO); On-site; USD 58,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus

Referral bonuses

Free shift meal

50% family discount

Closed on Thanksgiving & Christmas

Growth opportunities

Job summary

Red Robin is seeking a Restaurant Service Manager to oversee day-to-day operations across shifts with a commitment to hospitality and service excellence.

You will uphold brand standards, drive guest satisfaction, and lead a team through coaching, scheduling, and ensuring compliance with health codes. The role offers a competitive base pay with bonus opportunities and growth potential within a vibrant, high-volume environment.

Qualifications

• Must be 21 years of age.
• Minimum 2 years of management experience.
• Open availability, including nights, weekends, and holidays.
• Strong communication and leadership abilities with a guest-focused mindset.

Responsibilities

• Ensure seamless day-to-day operations during shifts and uphold hospitality standards.
• Act as a brand ambassador, delivering memorable guest experiences.
• Develop and motivate a high-performing, service-oriented team.

Skills

Management experience

Leadership

Communication

P&L knowledge

Team development

Tools

Microsoft Excel

Outlook

Word

Job description

Red Robin is seeking a Restaurant Service Manager to oversee day-to-day operations across shifts with a commitment to hospitality and service excellence.

You will uphold brand standards, drive guest satisfaction, and lead a team through coaching, scheduling, and ensuring compliance with health codes. The role offers a competitive base pay with bonus opportunities and growth potential within a vibrant, high-volume environment.