Guest-First Restaurant Server

Shamin Hotels Master; Sandston (VA); On-site; USD 12,000 - 18,000; Full time

Job summary

Shamin Hotels is seeking a Restaurant Server in Sandston, VA to deliver warm, attentive service and help create a positive dining experience for guests. You will take orders, serve food and beverages, and respond promptly to guest needs.

The role emphasizes menu knowledge, accuracy in order taking, upselling, table maintenance, and collaboration with kitchen staff to ensure smooth service. Prior server experience is welcome but not required.

Qualifications

• Previous experience as a server in a restaurant or hospitality setting is preferred but not required.
• Strong customer focus and ability to create memorable dining experiences.
• Excellent communication skills in a fast-paced environment.
• Attention to detail in order taking, serving, and handling transactions.
• Willingness to work flexible hours including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, and to lift and carry trays.

Responsibilities

• Greeting guests and seating them in a friendly manner.
• Have thorough menu knowledge to provide recommendations.
• Take food and beverage orders accurately and note dietary restrictions.
• Serve food and beverages in a timely, professional manner.
• Upsell additional menu items and specials to enhance guest experience.
• Maintain cleanliness and organization of tables and dining areas.
• Interact with guests to address questions and concerns throughout the dining experience.
• Present bills, process payments, and handle transactions.

Skills

Teamwork

Customer service

Communication

Attention to detail

Flexibility

Job description

Shamin Hotels is seeking a Restaurant Server in Sandston, VA to deliver warm, attentive service and help create a positive dining experience for guests. You will take orders, serve food and beverages, and respond promptly to guest needs.

The role emphasizes menu knowledge, accuracy in order taking, upselling, table maintenance, and collaboration with kitchen staff to ensure smooth service. Prior server experience is welcome but not required.