Evening Restaurant Server — Guest Experience Pro

SOUTHPARK HI LLC; Colonial Heights (VA); On-site; USD 11,000 - 12,000; Full time

Job summary

Shamin Hotels is seeking a Restaurant Server in Colonial Heights, VA to deliver excellent dining experiences. You will take orders, serve food and drinks, and assist guests with requests in a courteous, efficient manner.

The role emphasizes guest satisfaction, accurate order handling, upselling, and teamwork with kitchen and bar staff to ensure smooth service and positive guest outcomes.

Qualifications

• Previous experience as a server in a restaurant or hospitality setting is preferred but not required.
• Customer focus: passion for providing exceptional service and creating memorable dining experiences.
• Excellent communication skills with guests and team members in a fast-paced environment.

Responsibilities

• Greeting Guests: Welcome guests to the restaurant in a friendly and welcoming manner, and escort them to their tables.
• Menu Knowledge: Understand the menu offerings, including food and beverage options, specials, and promotions, and recommend as needed.
• Order Taking: Take food and beverage orders accurately, noting special requests or dietary restrictions.
• Serving: Serve food and beverages in a timely and professional manner, ensuring accuracy and presentation standards.
• Upselling: Use suggestive selling to promote additional menu items, specials, or beverages.
• Table Maintenance: Keep tables and dining areas clean and organized during service.
• Guest Interaction: Address questions or concerns and ensure guest needs are met throughout the dining experience.
• Billing and Payment: Present bills and process payments following established procedures.
• Teamwork: Collaborate with kitchen staff, bartenders, and other team members for smooth operations.

Skills

Team Up

Own It

Passionately Serve

Job description

Shamin Hotels is seeking a Restaurant Server in Colonial Heights, VA to deliver excellent dining experiences. You will take orders, serve food and drinks, and assist guests with requests in a courteous, efficient manner.

The role emphasizes guest satisfaction, accurate order handling, upselling, and teamwork with kitchen and bar staff to ensure smooth service and positive guest outcomes.