Guest-First Restaurant Manager: Lead & Train Teams

Chili's; Champaign (IL); On-site; USD 64,000 - 68,000; Full time

Job summary

Chili's in Champaign, IL is seeking a Manager who is wired for hospitality and passionate about connecting with Team Members and Guests. Our win-together culture rewards teamwork, and a willingness to go above and beyond is recognized and celebrated.

You will lead a high-energy shift, ensure guest satisfaction, coach Team Members, control costs with Chili's systems, and drive community engagement while upholding Chili's culture and Beliefs: Every Guest Counts, Food Perfection, Be Accountable,

Qualifications

• Dependable team player.
• Prefers to work in a fast-paced environment.
• Great multitasking skills.

Responsibilities

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Skills

Dependable team player

Fast-paced environment

Multitasking skills

Job description

Chili's in Champaign, IL is seeking a Manager who is wired for hospitality and passionate about connecting with Team Members and Guests. Our win-together culture rewards teamwork, and a willingness to go above and beyond is recognized and celebrated.

You will lead a high-energy shift, ensure guest satisfaction, coach Team Members, control costs with Chili's systems, and drive community engagement while upholding Chili's culture and Beliefs: Every Guest Counts, Food Perfection, Be Accountable,