Hospitality-Driven Restaurant Manager & Team Leader

Chili's; City of Auburn (NY); On-site; USD 70,000 - 77,000; Full time

Job summary

Chili's in the United States is seeking a hands-on Restaurant Manager who thrives in a fast-paced hospitality culture. You will oversee guest experience, lead Team Members, and ensure quality and safety across shifts.

You will model Chili's culture, coach staff, drive business results with our systems, and build community connections while maintaining financial responsibility. This role rewards teamwork and a customer-first mindset.

Qualifications

• Dependable team player.
• Prefers to work in a fast-paced environment.
• Great multitasking skills.

Responsibilities

• Ensure a great Guest experience.
• Role model and hold Team Members accountable to operational and quality standards.
• Identify root cause of issues while being self-reflective and holding yourself accountable first.
• Foster open communication between Team Members and Management.
• Influence Team Member behaviors by championing change and restaurant initiatives.
• Lead with heart and mind.
• Drive business results by utilizing Chili's systems to effectively control costs.
• Follow operational systems and perform quality Line Checks.
• Hire, train, retain, and develop Team Members to take on larger roles.
• Drive Guest engagement within the four walls of the restaurant and build community relationships.
• Understand and practice safe food handling procedures.
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.

Skills

Dependable team player

Fast-paced environment

Multitasking skills

Job description

Chili's in the United States is seeking a hands-on Restaurant Manager who thrives in a fast-paced hospitality culture. You will oversee guest experience, lead Team Members, and ensure quality and safety across shifts.

You will model Chili's culture, coach staff, drive business results with our systems, and build community connections while maintaining financial responsibility. This role rewards teamwork and a customer-first mindset.