Guest-First Restaurant General Manager

Cafua Management Company, a Dunkin Franchisee; Windham (NH); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401k

Two weeks vacation

Life/disability insurance

Employee discounts and discountedMeals

Monthly Bonus Plan

Job summary

Cafua Management Company, a Dunkin franchisee, is seeking a motivated Restaurant Manager to lead a busy Dunkin store. You will develop the team, deliver an exceptional guest experience, and uphold standards across operations, safety, and quality.

This role requires strong leadership, the ability to train staff, manage costs, and drive profitability while maintaining regulatory compliance. Fluency in English is required, and you must be eligible to work in the United States.

Qualifications

• Must be able to lift 50 lbs or more
• Must be able to stand 6+ hours
• Must be 18+ years old and authorized to work in the U.S.
• Fluent in English
• Minimum 2 years of management experience in restaurant/retail

Responsibilities

• Recruit, hire, train and develop restaurant staff
• Communicate job expectations to staff and monitor performance
• Provide coaching and feedback and discipline when needed
• Maintain guest-first culture and achieve guest service goals
• Ensure brand and franchisee standards, safety, sanitation and compliance
• Plan and execute marketing promotions and new product rollouts
• Set sales goals and track results
• Control costs to maximize profitability

Skills

Fluent in English

Leadership

Staff development

Guest service

Education

High School diploma or equivalent

Job description

Cafua Management Company, a Dunkin franchisee, is seeking a motivated Restaurant Manager to lead a busy Dunkin store. You will develop the team, deliver an exceptional guest experience, and uphold standards across operations, safety, and quality.

This role requires strong leadership, the ability to train staff, manage costs, and drive profitability while maintaining regulatory compliance. Fluency in English is required, and you must be eligible to work in the United States.