Guest-First Hotel Housekeeper

CSM Corporation; Saint Louis Park (MN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

401(k) plan with company match

Tuition reimbursement

Hotel discounts

Job summary

Marriott Minneapolis West at CSM Lodging Services in St. Louis Park, MN seeks a friendly housekeeping associate to maintain guest rooms per brand standards and assist guests with courteous, professional service.

You will clean rooms, ensure amenities, report maintenance issues, follow safety rules, and contribute to guest satisfaction. The role pays $18.00 USD per hour and includes a comprehensive benefits package for regular full-time employees.

Qualifications

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred.
• Ability to stand, walk, kneel, bend for extended periods.

Responsibilities

• Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms.
• Ensures cart, linen, rooms, and equipment are clean and in working order.
• Accountable for guest satisfaction as it pertains to housekeeping service at the property.
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest.
• Works as a team player and actively contributes to the efforts of other departments as necessary.
• Understands and follows the company guest service recovery program.
• Understand and follow company lost and found procedures.
• Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations.
• Inspects rooms for maintenance needs and reports any maintenance service issues.
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department.
• Follows all company procedures for guest/employee incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings.
• Responsible for the proper use of all equipment and supplies.

Skills

Attention to detail

Customer service

Lifts 50 pounds

Team player

Education

High school diploma or GED

Job description

Marriott Minneapolis West at CSM Lodging Services in St. Louis Park, MN seeks a friendly housekeeping associate to maintain guest rooms per brand standards and assist guests with courteous, professional service.

You will clean rooms, ensure amenities, report maintenance issues, follow safety rules, and contribute to guest satisfaction. The role pays $18.00 USD per hour and includes a comprehensive benefits package for regular full-time employees.