Guest-First Food Runner: Fast, Precise Service

Coury Hospitality; Wichita (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Coury Hospitality in Wichita seeks a Food Runner to connect the kitchen and dining rooms, ensuring dishes reach guests promptly and accurately. You will be part of a fast-paced service, maintaining composure and hospitality while supporting Expeditor, servers, hosts, and culinary staff.

The ideal candidate demonstrates strong communication, organization, and a genuine commitment to guest experience, with flexibility for evenings, weekends, and holidays as needed.

Qualifications

• Ability to think, communicate, organize, and prioritize clearly in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Confidence interacting with guests and presenting dishes professionally.
• Ability to learn and retain detailed menu information, including ingredients, preparation methods, and presentation.
• Ability to quickly learn service procedures, table and seat numbers, dining room floor plans, and restaurant standards.
• Basic knowledge of food safety, sanitation, and proper food-handling procedures.
• Ability to communicate effectively with both culinary and front-of-house team members.
• Ability to recognize priorities and respond appropriately to changing service needs.
• Ability to move quickly, safely, and gracefully throughout dining and service areas.
• Basic knowledge of restaurant computer systems and ordering procedures preferred.
• Ability to maintain excellent attendance and punctuality.
• Ability to work collaboratively and maintain a professional, positive attitude throughout the shift.
• Ability to work a flexible schedule, including evenings, weekends, and holidays based on business needs.

Responsibilities

• Running savory and pastry dishes from the kitchen to the dining room, bar, patio, private dining rooms, and other service areas.
• Serving as an important communication link between the culinary and dining room teams.
• Delivering food promptly and accurately to the appropriate tables and guests.
• Working closely with the Expeditor and service team to communicate timing and help coordinate the flow of service.
• Confidently and accurately describing dishes when presenting them to guests.
• Learning menus, ingredients, preparations, table numbers, seat positions, and dining room floor plans.
• Supporting Servers and Hosts when assistance is needed.
• Clearing, cleaning, and resetting tables according to restaurant and sanitation standards.
• Transporting used tableware from the dining room to the appropriate dish area and sorting items properly.
• Maintaining clean, organized, and fully stocked side stations throughout each shift.
• Moving quickly and gracefully through the dining room while remaining aware of guests and teammates.
• Responding promptly and graciously to guest needs and communicating service concerns to the appropriate Server or Manager on Duty.
• Maintaining open communication and teamwork with culinary team members, Servers, Hosts, Bartenders, fellow Food Runners, and restaurant leadership.
• Staying organized and composed while managing multiple priorities during busy periods.
• Arriving on time, in complete uniform, and prepared to contribute to a successful service.
• Maintaining professionalism, positive body language, and appropriate communication whenever in guest view.
• Stepping in where needed to support the team and create a seamless dining experience.

Skills

Communication skills

Guest interaction

Multitasking

Food safety knowledge

Schedule flexibility

Job description

Coury Hospitality in Wichita seeks a Food Runner to connect the kitchen and dining rooms, ensuring dishes reach guests promptly and accurately. You will be part of a fast-paced service, maintaining composure and hospitality while supporting Expeditor, servers, hosts, and culinary staff.

The ideal candidate demonstrates strong communication, organization, and a genuine commitment to guest experience, with flexibility for evenings, weekends, and holidays as needed.