Guest-First Food Runner: Fast, Precise Delivery

Ontario Trillium Foundation; Swampscott (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Food Runner to deliver prepared dishes to guests, ensuring quality and consistency with company standards. The role emphasizes clear communication with the kitchen and service staff and timely execution of guest requests.

Your duties include expediting plates, stocking expo areas, maintaining station cleanliness, and assisting teammates as needed to support smooth service.

Qualifications

• Customer service orientation
• Ability to multitask in a fast-paced environment
• Team player with reliable work ethic

Responsibilities

• Provides excellent guest service according to expectations outlined in the training manual
• Carries out all tasks necessary to prepare the restaurant for service prior to pre-shift
• Ensures entire table order is completed prior delivering food
• Communicates with team member regarding any guest requests
• Ensures timely delivery of food following proper table and seat numbers
• Inspects each dish prior to delivery, ensuring it meets recipes and company quality standards
• Effectively expedite food from the kitchen
• Maintain cleanliness of work area
• Complete daily and weekly side work on a consistent and thorough basis
• Assist other team members as necessary and complete tasks assigned by the management team
• Keep management informed of any problems, complaints from guests or other team members
• Follow all company policies as outlined in company handbook

Job description

Ontario Trillium Foundation is seeking a Food Runner to deliver prepared dishes to guests, ensuring quality and consistency with company standards. The role emphasizes clear communication with the kitchen and service staff and timely execution of guest requests.

Your duties include expediting plates, stocking expo areas, maintaining station cleanliness, and assisting teammates as needed to support smooth service.