Winter Equipment Delivery Specialist — Guest Service

Vail Resorts; Stowe (VT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ski/Mountain passes

Employee discounts on lodging, gear, &

401(k) retirement plan

Employee Assistance Program

Excellent training & development

Referral program

Job summary

Stowe Mountain Resort is seeking a Rental Delivery Specialist to kick off winter holidays by delivering equipment to guest doors. You will work in small teams to provide exceptional service and will also handle equipment setup and fittings for guests at hotels and residences within the resort.

The role requires the ability to work in a fast-paced environment, meet tight delivery schedules, and operate with minimal supervision.

Qualifications

• Team player with a positive attitude.
• Excellent communication, organizational skills, and attention to detail.
• Previous customer service or sales experience preferred (we will train you!).

Responsibilities

• Receive order details from the Delivery Coordinator and set up ski/snowboard equipment to guest specs (training provided).
• Organize, pack, and prepare orders for delivery with other specialists.
• Drive company vehicles in winter conditions and maintain safe driving standards.
• Interact professionally inside guest residences, hotels, and lodges.
• Fit guests to equipment and explain proper, safe use (training provided).
• Answer guest questions regarding reservations or the resort (training provided).
• Communicate with managers and team members to maximize efficiency.
• Maintain a clean, organized workspace.
• Perform other duties as assigned by the manager on duty and act as manager on duty when scheduled.

Skills

Team player

Communication skills

Customer service

Time management

Self-starter

Job description

Stowe Mountain Resort is seeking a Rental Delivery Specialist to kick off winter holidays by delivering equipment to guest doors. You will work in small teams to provide exceptional service and will also handle equipment setup and fittings for guests at hotels and residences within the resort.

The role requires the ability to work in a fast-paced environment, meet tight delivery schedules, and operate with minimal supervision.