Guest-Facing F&B Server | Growth Path in Hospitality

HHM Hospitality; Fort Lauderdale (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

401k Company Match

Travel Discounts

Commuter Benefits

Wellness Program

Professional Development

Referral Bonus

Job summary

HHM Hotels is seeking Sparrow Server staff in Fort Lauderdale to serve food and beverages courteously while upholding brand standards and sustainability goals. The role offers growth from Restaurant Supervisor/Banquet Server to Manager-level tracks.

Responsibilities include taking orders in the POS, ensuring guest satisfaction, table setup, station stocking, order pickup, guest checks, and potential bartending or bussing during peak times.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

Responsibilities

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Education

High School diploma or equivalent

TIPS certification (preferred)

Tools

POS systems

Job description

HHM Hotels is seeking Sparrow Server staff in Fort Lauderdale to serve food and beverages courteously while upholding brand standards and sustainability goals. The role offers growth from Restaurant Supervisor/Banquet Server to Manager-level tracks.

Responsibilities include taking orders in the POS, ensuring guest satisfaction, table setup, station stocking, order pickup, guest checks, and potential bartending or bussing during peak times.