Guest-Facing Concession Associate | Flexible Schedule

Graton-Resort-; Rohnert Park (CA); On-site; USD 47,494,000 - 64,257,000; Full time

Job summary

Graton Resort & Casino in Rohnert Park, CA, seeks a Neon Kitty Concession Worker to deliver outstanding guest service in a fast-paced retail food and beverage setting. The role includes stocking and merchandising snacks and beverages, processing sales, and preparing grab-and-go foods following health guidelines.

Responsibilities include using POS systems, maintaining cleanliness, and upholding food safety standards, FIFO inventory, and opening/closing duties as needed to ensure a pleasant guest

Qualifications

• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Minimum one year concession, fast food, or restaurant experience preferred.
• Must be 21 years of age or older.
• Must possess or obtain a California Food Handler Certification.
• Must possess or obtain a Responsible Beverage Service State Certification.

Responsibilities

• Provide friendly, prompt, and professional guest service while assisting customers with product selections and purchases.
• Operate point-of-sale (POS) systems, process cash and credit card transactions, and maintain accurate cash handling procedures.
• Stock, replenish, and merchandise snacks, beverages, grab-and-go foods, and retail products to maintain an attractive sales floor.
• Prepare food items including instant ramen noodles and steamed dumplings according to approved procedures.
• Monitor product quality, freshness, temperatures, and expiration dates; report items not meeting standards.
• Maintain compliance with all food safety, sanitation, health department, and company standards.

Skills

English fluency

Communication

Customer service

Cash handling

Education

California Food Handler Certification

Responsible Beverage Service Certification

Job description

Graton Resort & Casino in Rohnert Park, CA, seeks a Neon Kitty Concession Worker to deliver outstanding guest service in a fast-paced retail food and beverage setting. The role includes stocking and merchandising snacks and beverages, processing sales, and preparing grab-and-go foods following health guidelines.

Responsibilities include using POS systems, maintaining cleanliness, and upholding food safety standards, FIFO inventory, and opening/closing duties as needed to ensure a pleasant guest