Guest-Facing Assistant Manager – High-Volume Restaurant

Rat Pack LC Limited; American Samoa; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Discount at all restaurants

Monthly incentive bonus

Cash and credit card tips

Medical insurance

Birthday gift certificate

Referral bonus

Job summary

Pici Taikoo Place is seeking an Assistant Manager to support the Restaurant Manager in running a top-quality, high-volume pasta bar and ensuring a friendly, guest-focused service experience. You will be on the floor as a manager, greeting guests and handling issues to uphold the brand standard.

The ideal candidate has at least 1 year of experience as an assistant manager in a respected restaurant and is hands-on, floor-based, and guest-facing.

Qualifications

• 3+ years experience in hospitality industry.
• Strong management skill with a positive mindset and friendly image.
• A team player who is reliable and dependable.
• Enthusiastic when serving guests.
• Excellent communication, interpersonal and leadership skills.
• Self-organised and details-oriented with a strong sense of responsibility.
• Good business sense and operational, administrative and social skills.
• Passion, determination and commitment for success in the F&B industry.
• Embodies our behavioural values - Teamwork, Be Nice, Commitment, and Positivity.

Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Skills

Management

Communication

Leadership

Teamwork

Hospitality experience

Self-organised

Detail-oriented

Job description

Pici Taikoo Place is seeking an Assistant Manager to support the Restaurant Manager in running a top-quality, high-volume pasta bar and ensuring a friendly, guest-focused service experience. You will be on the floor as a manager, greeting guests and handling issues to uphold the brand standard.

The ideal candidate has at least 1 year of experience as an assistant manager in a respected restaurant and is hands-on, floor-based, and guest-facing.