Guest Experience & Wax Sales Associate

European Wax Center; Pottstown (Montgomery County); On-site; USD 17,000 - 25,000; Full time

Job summary

European Wax Center in Montgomery County, PA seeks a Guest Service/Sales Associate to greet guests, understand their skincare goals, and educate them on waxing options and promotions. The role emphasizes strong interpersonal skills, POS proficiency, and teamwork in a fast-paced, guest-focused environment.

The position requires retail experience and excellent communication, with opportunities for training and growth in sales techniques and brand knowledge.

Qualifications

• One year of related service or retail experience required or preferred.
• Strongly prefer previous sales experience.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale systems and computer technology.

Responsibilities

• Greet guests with a friendly and inviting demeanor to set a positive tone.
• Engage guests to understand needs and skincare goals.
• Educate guests on wax pass options, promotions, and benefits of regular waxing.
• Uphold Artemis Wax standards and protocols; address inquiries and resolve concerns promptly.
• Maintain an organized front desk and lobby area in line with brand cleanliness and hygiene standards.
• Support colleagues and share product knowledge to foster a collaborative environment.
• Participate in ongoing training to stay current on brand knowledge and sales techniques.

Skills

Customer service

Sales experience

Interpersonal communication

POS familiarity

Tools

POS software

Job description

European Wax Center in Montgomery County, PA seeks a Guest Service/Sales Associate to greet guests, understand their skincare goals, and educate them on waxing options and promotions. The role emphasizes strong interpersonal skills, POS proficiency, and teamwork in a fast-paced, guest-focused environment.

The position requires retail experience and excellent communication, with opportunities for training and growth in sales techniques and brand knowledge.