Guest Experience & Wax Sales Associate

NORTH AMERICAN WAX COMPANY LLC; Bellevue (WA); On-site; USD 23,000 - 26,000; Full time

Job summary

NORTH AMERICAN WAX COMPANY LLC is hiring a Guest Service Associate for our Bellevue, WA location. This sales-focused role emphasizes delivering a cheerful guest experience and guiding clients through European Wax Center products and promotions.

The position involves opening/closing duties, handling guest flow, and educating customers on Strut 365 and Wax Pass savings while maintaining store appearance and meeting center goals.

Qualifications

• High school diploma or GED required; or one–two years related experience or training.

Responsibilities

• Sell wax passes.
• Open and close the center.
• Manage the flow of guests in and out of the center and assist with questions as needed.
• Educate guests on European Wax Center's product portfolio, Strut 365™ and the benefits and savings of Wax Passes and consistency with waxing.
• Maintain the front of the center, including restocking product shelves and refilling brochure and card holders.
• Educate guests on current in-center promotions.
• Check their schedule on a weekly basis.
• Arrive to work on time wearing the appropriate dress code and name tag.
• Follow all corporate policies and procedures.
• Participate in community events and street team marketing when requested.
• Participate in all weekly Strut Sessions; attend at least one per month if not scheduled.
• Comment on Strut Bloomfire posts.
• Create a memorable guest experience using EWC terminology and tailored scripts.
• Maintain and exceed center and individual goals.
• Center cleanliness
• Other duties as assigned.

Skills

Customer service

Communication

Sales

Team player

Education

High school diploma or GED

Job description

NORTH AMERICAN WAX COMPANY LLC is hiring a Guest Service Associate for our Bellevue, WA location. This sales-focused role emphasizes delivering a cheerful guest experience and guiding clients through European Wax Center products and promotions.

The position involves opening/closing duties, handling guest flow, and educating customers on Strut 365 and Wax Pass savings while maintaining store appearance and meeting center goals.