Guest Experience & Wash Operations Lead

Whistle Express Car Wash; Murphy (NC); On-site; USD 19,000 - 23,000; Full time

Job summary

Whistle Express Car Wash in Murphy, NC is seeking motivated associates to guide guests through the wash experience and keep the site running smoothly. You will deliver friendly service, support membership growth, assist with sign-ups and manage accounts while following pricing policies.

Responsibilities include operating wash equipment safely, maintaining a clean wash area, and performing general site upkeep to ensure a positive customer experience in all weather conditions.

Qualifications

• Welcome guests and guide them through the wash experience.
• Provide excellent customer service and support membership growth.
• Assist with member sign-ups, changes and account management.
• Follow pricing and discounts policies.
• Operate wash equipment safely and efficiently.
• Maintain cleanliness and safety across the site.

Responsibilities

• Welcome guests at the stations with a friendly, professional attitude.
• Support sales and membership growth through consistent processes.
• Assist with member sign-ups, changes and account management.
• Operate wash equipment safely and efficiently.
• Keep wash and site areas clean, organized and safe.

Skills

Customer service

Sales guidance

Teamwork

Communication

Problem solving

Outdoor work

Tools

Wash equipment operation

Safety procedures

Job description

Whistle Express Car Wash in Murphy, NC is seeking motivated associates to guide guests through the wash experience and keep the site running smoothly. You will deliver friendly service, support membership growth, assist with sign-ups and manage accounts while following pricing policies.

Responsibilities include operating wash equipment safely, maintaining a clean wash area, and performing general site upkeep to ensure a positive customer experience in all weather conditions.