Customer Experience & Membership Specialist

Whistle Express Car Wash; New Bern (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash in New Bern, NC is seeking a Team Member to deliver top-tier customer service while keeping wash operations fast and safe. You will guide vehicles through the wash tunnel, manage memberships, and uphold cleanliness and safety standards.

No prior experience is required; a 60-day certification program starts day one. You’ll engage customers, support member accounts, and care for outdoor work areas in all weather while helping drive guest satisfaction.

Qualifications

• Customer service oriented with a positive attitude
• Willing to work outdoors in various weather conditions
• No prior experience required; 60-day certification program provided
• Ability to work as part of a safety-focused team

Responsibilities

• Welcome customers and support sales at Welcome Station
• Assist with member sign-ups, changes, and account management
• Operate wash equipment safely and efficiently
• Maintain cleanliness and safety across wash and convenience areas
• Open and close shifts and oversee tunnel area maintenance

Skills

Customer service

Team player

Safety awareness

Outdoor work

Job description

Whistle Express Car Wash in New Bern, NC is seeking a Team Member to deliver top-tier customer service while keeping wash operations fast and safe. You will guide vehicles through the wash tunnel, manage memberships, and uphold cleanliness and safety standards.

No prior experience is required; a 60-day certification program starts day one. You’ll engage customers, support member accounts, and care for outdoor work areas in all weather while helping drive guest satisfaction.