Guest Experience Waitstaff - Instapay & Growth Perks

Compass Group USA; Philadelphia (Philadelphia County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

The Franklin Institute in Philadelphia is seeking a Waiter/Waitress to join Levy, part of Compass Group USA. You will greet guests warmly, take orders, and deliver food and beverages with professional service in a fast‑paced environment.

You will work with a team to ensure accurate orders, handle payments, and maintain a clean dining area. The role offers growth opportunities and a supportive team culture.

Responsibilities

• Greet guests warmly and take food and beverages following service steps.
• Deliver food promptly and professionally while observing sanitation standards.
• Advise guests on menu items and allergens; accommodate reasonable requests.
• Coordinate with back‑of‑house staff to ensure correct orders and special requests.
• Demonstrate strong communication with team and guests; stay flexible and courteous.
• Collect tickets and follow proper cash handling procedures.
• Maintain a clean, safe dining environment and uphold sanitation rules.
• Address guest complaints promptly and relay issues to the supervisor.
• Set up and reset the dining room before and after service; maintain cleanliness.
• Operate equipment such as beverage machines and other service tools.

Job description

The Franklin Institute in Philadelphia is seeking a Waiter/Waitress to join Levy, part of Compass Group USA. You will greet guests warmly, take orders, and deliver food and beverages with professional service in a fast‑paced environment.

You will work with a team to ensure accurate orders, handle payments, and maintain a clean dining area. The role offers growth opportunities and a supportive team culture.