Waiter/Waitress

Compass Group USA; Philadelphia (Philadelphia County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

The Franklin Institute in Philadelphia is seeking a Waiter/Waitress to join Levy, part of Compass Group USA. You will greet guests warmly, take orders, and deliver food and beverages with professional service in a fast‑paced environment.

You will work with a team to ensure accurate orders, handle payments, and maintain a clean dining area. The role offers growth opportunities and a supportive team culture.

Responsibilities

• Greet guests warmly and take food and beverages following service steps.
• Deliver food promptly and professionally while observing sanitation standards.
• Advise guests on menu items and allergens; accommodate reasonable requests.
• Coordinate with back‑of‑house staff to ensure correct orders and special requests.
• Demonstrate strong communication with team and guests; stay flexible and courteous.
• Collect tickets and follow proper cash handling procedures.
• Maintain a clean, safe dining environment and uphold sanitation rules.
• Address guest complaints promptly and relay issues to the supervisor.
• Set up and reset the dining room before and after service; maintain cleanliness.
• Operate equipment such as beverage machines and other service tools.

Job description

Position Title: Waiter/Waitress - The Franklin Institute

Pay Range: $20.00to$20.00

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program