Guest Experience & Vision Advisor

Warby Parker; Richmond (VA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the sales floor and share our brand philosophy with every customer. You will showcase product knowledge and fashion insight while contributing ideas to improve the in-store experience.

Ideal candidates bring a service mindset, strong communication skills, and enthusiasm for fashion and technology. This full-time role offers comprehensive benefits and opportunities to grow within a fast-paced company.

Qualifications

• Experience in a customer-facing service environment.
• Comfort working in a fast-paced, high-growth retail setting.
• Proactive, adaptable problem-solver who can react quickly to situations.
• Strong communicator who can interact with a diverse customer base.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through thoughtful, exceptional service
• Demonstrate product knowledge and offer style guidance
• Help reinvent the retail and glasses-shopping experience
• Support teammates and foster an inclusive environment

Skills

Customer service

Communication

Team player

Organized

Entrepreneurial spirit

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the sales floor and share our brand philosophy with every customer. You will showcase product knowledge and fashion insight while contributing ideas to improve the in-store experience.

Ideal candidates bring a service mindset, strong communication skills, and enthusiasm for fashion and technology. This full-time role offers comprehensive benefits and opportunities to grow within a fast-paced company.