Vision Experience Specialist

Warby Parker; Lansing (MI); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Life/AD&D Insurance

Paid sick leave

Paid holidays

Vacation days

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service and share our brand story. You will engage customers on the sales floor, provide informed eyewear recommendations, and contribute to ongoing retail improvements.

This role rewards a proactive, friendly approach and a passion for fashion and technology. You will join a fast-growing team that values inclusion, collaboration, and a customer-first mindset.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through wonderful service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers; lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Team player

Problem solving

Organized

Entrepreneurial spirit

Fashion interest

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service and share our brand story. You will engage customers on the sales floor, provide informed eyewear recommendations, and contribute to ongoing retail improvements.

This role rewards a proactive, friendly approach and a passion for fashion and technology. You will join a fast-growing team that values inclusion, collaboration, and a customer-first mindset.