Guest Experience Valet — Luxury Hotel Ambassador

The Global Ambassador Hotel

Phoenix (AZ)

On-site

USD 35,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Benefits for 25+ hours per week

PTO eligibility 32+ hours per week

Job summary

The Global Ambassador in Phoenix is seeking a friendly Guest Services Associate to welcome guests, answer questions, and assist with local recommendations. You will be the first impression of the hotel, delivering exceptional service in a fast-paced hospitality setting.

Responsibilities include helping guests with parking, retrieving vehicles, and engaging in casual conversations to enhance their stay. A valid driver’s license and strong customer service orientation are required, along with

Qualifications

Valid driver's license and clean driving record.
Strong customer service orientation.
Responsible and safety-focused.
Ability to work flexible shifts including weekends, nights and holidays.
Professional demeanor and uniform.
Physical ability to drive vehicles and lift luggage.

Responsibilities

Serve as the first impression of The Global Ambassador.
Ensure guests have a memorable experience by answering questions and parking/retrieving vehicles.
Opportunity for casual conversations that provide hotel and local recommendations.
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal communication skill.
Physical stamina to lift moderate amounts of weight.
Ability to tolerate moderate amounts of walking.