Pool & Guest Service Attendant — Luxury Hotel

The Global Ambassador; Phoenix (AZ); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Competitive compensation

Benefits for 25+ hours per week

Job summary

The Global Ambassador in Phoenix is seeking a guest-focused team member to provide attentive service to pool and restaurant guests, supporting servers and bartenders. You will handle opening duties, greet guests, deliver water and towels, and help maintain a welcoming environment.

This role emphasizes teamwork, hospitality excellence, and a flexible schedule including weekends. Previous hospitality experience is preferred, and the position offers competitive pay and benefits for those working

Qualifications

• Experience in restaurant or hospitality roles preferred.
• Friendly, positive personality focused on guest service.
• Ability to stand long hours and lift up to 25 pounds.

Responsibilities

• Provide attentive, friendly service to pool and restaurant guests while supporting servers, bartenders, and the overall service team.
• Complete opening duties by setting up cabanas, tables, chairs, umbrellas, and guest seating areas to ensure a clean and welcoming environment.
• Greet guests warmly, provide prompt water and towel service, and remain attentive to guest needs throughout their visit.
• Clear, clean, and reset tables and guest areas efficiently, maintaining proper tableware, utensils, and service setups at all times.
• Assist with food and beverage delivery, course transitions, table maintenance, and service support during busy periods and large parties.
• Accurately enter and manage guest orders using the POS system and charge orders correctly to guest rooms when applicable.
• Maintain cleanliness of the pool deck, dining areas, cabanas, tables, chairs, floors, and other high-traffic areas through regular cleaning, trash removal, and towel collection.
• Prepare, organize, and restock service supplies, including tableware, ice bins, towels, and other guest-service items.
• Communicate guest requests, table status, and service needs clearly with servers, bartenders, hosts, and other team members to ensure efficient service flow.
• Respond to guest concerns promptly and professionally, resolving issues or communicating them to the appropriate team member.
• Support team members with table clearing, guest service, seating, and general restaurant and pool operations as needed.
• Thank guests as they depart and maintain a professional, welcoming presence throughout the guest experience.

Skills

Hospitality experience

Guest service

Team player

Job description

The Global Ambassador in Phoenix is seeking a guest-focused team member to provide attentive service to pool and restaurant guests, supporting servers and bartenders. You will handle opening duties, greet guests, deliver water and towels, and help maintain a welcoming environment.

This role emphasizes teamwork, hospitality excellence, and a flexible schedule including weekends. Previous hospitality experience is preferred, and the position offers competitive pay and benefits for those working