Guest Experience Valet & Luggage Concierge

Towne; Washington (District of Columbia); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality for arriving and departing guests. You will assist with parking, luggage handling, and provide attentive, friendly service to every guest.

Responsibilities include greeting guests, giving directions, and managing valet-tickets with a focus on safety and efficiency. A high school diploma and valid driver’s license are required, with a strong emphasis on customer care and teamwork.

Qualifications

• High school diploma or GED required.
• Must hold valid driver's license in applicable state.
• Strong customer-service and communication skills required.

Responsibilities

• Greet guests warmly and assist with parking and luggage.
• Provide directions and information about the facility and area.
• Operate valet ticketing system and maintain accurate vehicle records.
• Maintain a professional and courteous demeanor with guests and coworkers.

Skills

Customer service

Communication

English literacy

Time management

Education

High school diploma / GED

Tools

Driver's license

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality for arriving and departing guests. You will assist with parking, luggage handling, and provide attentive, friendly service to every guest.

Responsibilities include greeting guests, giving directions, and managing valet-tickets with a focus on safety and efficiency. A high school diploma and valid driver’s license are required, with a strong emphasis on customer care and teamwork.