Guest Experience & Upsell Pro

RREMC Restaurants, Llc; Jacksonville (FL); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Tips

Flexible schedule

Job summary

RREMC Restaurants, LLC in Jacksonville, Florida, is hiring servers to provide attentive, friendly service in a fast-paced full-service environment. You will welcome guests, take accurate orders, relay them clearly to the kitchen, and deliver food and beverages promptly.

You will use upselling to recommend specials and popular items, ask guiding questions to help guests choose, and invite them to join the Denny's Rewards Program.

Qualifications

• Experience in a full-service restaurant preferred.
• Strong communication and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome guests and provide attentive service throughout their visit.
• Take orders accurately and relay them clearly to the kitchen.
• Deliver food and beverages promptly and correctly.
• Use upselling skills to recommend specials, combos, and popular menu items.
• Ask guiding questions to help guests make selections.
• Offer confident menu recommendations based on guest preferences.
• Invite guests to join the Denny's Rewards Program, explaining benefits.
• Process payments efficiently (cash, card, digital).
• Work collaboratively with FOH and BOH team members to ensure smooth service.

Skills

Customer service

Communication

Upselling

Teamwork

Cash handling

Tools

POS system

Job description

RREMC Restaurants, LLC in Jacksonville, Florida, is hiring servers to provide attentive, friendly service in a fast-paced full-service environment. You will welcome guests, take accurate orders, relay them clearly to the kitchen, and deliver food and beverages promptly.

You will use upselling to recommend specials and popular items, ask guiding questions to help guests choose, and invite them to join the Denny's Rewards Program.