Guest Experience Team Member - Drive-Thru & Milkshake Specialist

Shook Shakery; Henderson (NV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Career advancement opportunities

Training & development

Employee discounts

Free uniforms

Competitive compensation

Job summary

Shook Shakery in Henderson, NV seeks a high-energy team member to take drive-thru orders and help produce milkshakes. You will greet guests, answer menu questions, enter orders into the POS, and serve customers with a smile. Part-time and full-time options are available, with tips potential and a focus on guest experience.

The role emphasizes friendliness, reliability, and attention to detail in a fast, collaborative environment.

Qualifications

• Previous experience in quick service is preferred.
• Friendly and outgoing personality is essential.
• Excellent communication skills for guest interaction.
• Ability to meet the physical demands of standing for long periods.
• Familiarity with food safety guidelines and standards.

Responsibilities

• High energy and the ability to work in a fast pace environment.
• Take milkshake orders from our guests.
• Answer questions about the menu.
• Input accurate orders into the POS system.
• Move quickly and handle a steady flow of customers.
• Handle payments with guests on the POS.
• Check with guests periodically during their experience to ensure they are satisfied.
• Make milkshakes to fulfill guests orders.
• Keep a clean work area and wash dishes.
• Take milkshakes to guests waiting in the drive thru line.

Skills

Friendly & outgoing personality

Excellent communication skills

Fast-paced environment experience

Food safety guidelines familiarity

Quick service experience

Job description

Shook Shakery in Henderson, NV seeks a high-energy team member to take drive-thru orders and help produce milkshakes. You will greet guests, answer menu questions, enter orders into the POS, and serve customers with a smile. Part-time and full-time options are available, with tips potential and a focus on guest experience.

The role emphasizes friendliness, reliability, and attention to detail in a fast, collaborative environment.