Dessert & Shake Experience Ambassador

The Milk Shake Factory; Fort Myers (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Chill attire

Growing concept

Chocolate-tasting expertise

Community team

Grow internally

Job summary

The Milk Shake Factory is hiring Team Members to keep shelves and shakes spinning. You will be trained to understand our brand, culture, and guest experience while delivering smiles and memorable service.

Ideal candidates bring a can-do attitude, strong communication, and a joy for creating desserts. Flexible hours, fast-paced environment, and opportunities to grow within a coast-to-coast expansion await.

Qualifications

• Strong communication and interpersonal skills with exceptional customer service.
• Ability to work in a fast-paced team environment.
• Attention to detail and safety requirements in a food-service setting.
• Manual dexterity and good hand-eye coordination.
• Previous customer service and cash handling experience is a plus.

Responsibilities

• Provide excellent customer service and upsell when appropriate.
• Prepare milkshakes, sundaes, and dipped chocolates.
• Maintain stockroom, coolers, and freezers for smooth operations.
• Support promotional prep and keep the store visually engaging.

Skills

Communication skills

Interpersonal skills

Customer service

Job description

The Milk Shake Factory is hiring Team Members to keep shelves and shakes spinning. You will be trained to understand our brand, culture, and guest experience while delivering smiles and memorable service.

Ideal candidates bring a can-do attitude, strong communication, and a joy for creating desserts. Flexible hours, fast-paced environment, and opportunities to grow within a coast-to-coast expansion await.