Guest Services Team Member

Shook Shakery; Henderson (NV); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Employee discounts

Free uniforms

Competitive compensation

Job summary

Shook Shakery in Henderson, Nevada, is looking for enthusiastic individuals to join their team. The role involves taking orders, making milkshakes, and ensuring guests have a great experience. Candidates should be energetic, friendly, and attentive to detail.

Part-time and full-time positions are available, offering competitive pay and developmental training. Join us to create memorable experiences for our guests!

Qualifications

• Previous experience in quick service is preferred.
• Ability to meet physical demands, including standing for long periods.
• Familiarity with food safety guidelines.

Responsibilities

• Take milkshake orders from guests.
• Input accurate orders into the POS system.
• Handle a steady flow of customers and payments.
• Make milkshakes to fulfill guests' orders.
• Maintain a clean work area.

Skills

Friendly personality

Excellent communication skills

Ability to work in a fast-paced environment

Attention to detail

Job description

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development
• Employee discounts
• Free uniforms
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking someone to join our team, providing quick service and cool vibes! This position will range from taking orders from guests in the drive thru line, to working on the production line to make milkshakes. We are looking for someone with high energy and a passion to create an exceptional guest experience. You will build genuine connections with your team and guests, answer questions about the menu, take orders, and make/serve milkshakes. The ideal candidate is friendly, hardworking, outgoing, and has fantastic attention to detail.

Part‑time and full‑time positions available; ability to collect tips.

Responsibilities

• High energy and the ability to work in a fast‑paced environment
• Take milkshake orders from our guests
• Answer questions about the menu
• Input accurate orders into the POS system
• Move quickly and handle a steady flow of customers
• Handle payments with guests on the POS
• Check with guests periodically during their experience to ensure they are satisfied
• Make milkshakes to fulfill guests orders
• Keep a clean work area and wash dishes
• Take milkshakes to guests waiting in the drive thru line
• Training & Development: we’ll set you up for success with hands‑on training and menu knowledge tests to make sure you meet

Qualifications

• Previous experience working quick service is preferred
• Friendly and outgoing personality
• Excellent communication skills
• Ability to meet the physical demands of the position, including standing for long periods
• Familiarity with food safety guidelines
• Ability to work in a fast‑paced environment