Guest Service Team Member — Flexible Hours & Perks

Steaknshake; Louisville (KY); On-site; USD 12,000 - 19,000; Part time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Paid Training

Job summary

Steak ’n Shake in Louisville is seeking a Team Member to deliver genuine hospitality while serving fresh burgers and hand-dipped milkshakes. Since 1934, we’ve blended tradition with innovation, embracing self-order kiosks and modern beverage systems to enhance guest experiences.

This role emphasizes smiling at guests, creating connections, taking accurate orders (including kiosk), and upholding brand standards. Enjoy paid training, meal discounts, and a fun, energetic team environment.

Qualifications

• Genuine hospitality mindset and guest-focused approach.
• Ability to maintain energy and enthusiasm during shifts.
• Strong interpersonal skills for teamwork and guest interactions.
• Attention to detail and ability to multitask in a fast-paced environment.
• Reliable schedule availability and commitment to working on multiple shifts.

Responsibilities

• Greet every guest with a genuine smile.
• Take orders accurately, including kiosk-assisted orders.
• Create and maintain friendly eye contact with guests.
• Build connections to make guests feel valued and welcome.
• Represent and uphold Steak ’n Shake vision and standards.
• Stand on your feet for extended periods and work in a fast-paced team.

Skills

Customer service

Teamwork

Positive attitude

Multitasking

Flexibility

Dependability

Job description

Steak ’n Shake in Louisville is seeking a Team Member to deliver genuine hospitality while serving fresh burgers and hand-dipped milkshakes. Since 1934, we’ve blended tradition with innovation, embracing self-order kiosks and modern beverage systems to enhance guest experiences.

This role emphasizes smiling at guests, creating connections, taking accurate orders (including kiosk), and upholding brand standards. Enjoy paid training, meal discounts, and a fun, energetic team environment.