Guest Experience Team Member

Maryland - KFC; Wheaton (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Mitra QSR in Wheaton, MD is seeking a Restaurant Manager to oversee daily operations, drive guest satisfaction, and lead a team to deliver quality food and service.

You will handle staffing, training, safety compliance, and maintain cleanliness while upholding Mitra's standards. Join a dynamic team in a fast-paced environment and contribute to our growth across the Mitra family of brands.

Qualifications

• Must have a positive attitude and be willing to learn
• Able to work well with a team and contribute to a collaborative environment
• Eager to follow processes and guidance to continuously improve

Responsibilities

• Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards
• Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job
• Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR in Wheaton, MD is seeking a Restaurant Manager to oversee daily operations, drive guest satisfaction, and lead a team to deliver quality food and service.

You will handle staffing, training, safety compliance, and maintain cleanliness while upholding Mitra's standards. Join a dynamic team in a fast-paced environment and contribute to our growth across the Mitra family of brands.