Guest Experience Team Member

Virginia - KFC; Alexandria (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Mitra QSR is seeking a Restaurant Manager to lead daily restaurant operations, ensure quality in food preparation, and deliver exceptional guest experiences. You will manage a team, uphold food safety standards, and maintain a clean, compliant environment at our Virginia location.

Ideal candidates bring a strong work ethic, adaptability, and a passion for customer service, with the ability to train staff and drive performance in a fast-paced setting.

Qualifications

• Must be at least 18 years old with valid U.S. ID.
• Flexible with work hours, including weekends and holidays.
• Stand for lengthy periods and lift up to 25 pounds.
• Be willing to have fun and be part of the Mitra culture.

Responsibilities

• Manage daily restaurant operations and ensure smooth service.
• Oversee product preparation, food safety and QA to meet quality standards.
• Lead, train, and develop team members to deliver excellent guest experiences.
• Maintain clean, safe, and organized workspaces in line with policies.
• Foster a positive, collaborative atmosphere and handle customer concerns.
• Ensure compliance with laws, brand standards, and Mitra policies.

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR is seeking a Restaurant Manager to lead daily restaurant operations, ensure quality in food preparation, and deliver exceptional guest experiences. You will manage a team, uphold food safety standards, and maintain a clean, compliant environment at our Virginia location.

Ideal candidates bring a strong work ethic, adaptability, and a passion for customer service, with the ability to train staff and drive performance in a fast-paced setting.