Guest Experience Team Member

Pennsylvania - KFC; State College (Centre County); On-site; USD 40,000 - 60,000; Full time

Job summary

Mitra QSR in the United States is seeking a Manager to lead daily restaurant operations, ensure product quality, and deliver outstanding customer service.

You will oversee food preparation, maintain a clean and safe environment, manage shift teams, train staff, and uphold Mitra standards and policies. This role requires a hands-on leader who motivates a diverse team and drives performance across all areas of the restaurant.

Qualifications

• Great Attitude: Smile and positive energy helps serve customers and teammates.
• Team Player: Success depends on collaboration and mutual support.
• Learner Mindset: Enjoys learning, following processes and guidance.

Responsibilities

• Customer Experience: Ensure every guest has an excellent experience with warm greetings, fast service, and quality food.
• Food Safety: Follow all food safety protocols to protect customers.
• Food Preparation: Involved in preparing and cooking food according to Mitra QSR standards.
• Appearance: Maintain a professional look and clean uniform per policies.
• Teamwork: Collaborate with team members to create a positive work environment.
• Learning and Development: Participate in training and apply learnings on the job.
• Cleanliness and Maintenance: Keep front-of-house, kitchen, and equipment clean and safe.

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR in the United States is seeking a Manager to lead daily restaurant operations, ensure product quality, and deliver outstanding customer service.

You will oversee food preparation, maintain a clean and safe environment, manage shift teams, train staff, and uphold Mitra standards and policies. This role requires a hands-on leader who motivates a diverse team and drives performance across all areas of the restaurant.