Guest Experience Crew Member

Maryland - KFC; Lanham (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Mitra QSR is hiring a Restaurant Manager to oversee daily operations, ensure high standards in food preparation and service, and lead a team to deliver excellent guest experiences. You will manage shift workflows, training, and adherence to Mitra standards across the front and back of house.

The role emphasizes guest satisfaction, food safety, team leadership, and operational excellence in a fast‑paced QSR environment. Join our growing franchise with opportunities for development.

Qualifications

• Must be at least 18 years old with valid U.S. ID.
• Must be flexible with work hours, including weekends and holidays, to meet business needs.
• Ability to stand for lengthy periods and lift up to 25 pounds.
• Be willing to have fun and be part of the Mitra culture.

Responsibilities

• Customer experience: greet customers warmly, provide quick and efficient service, and deliver great food with a smile.
• Food safety: follow all food safety protocols to ensure health and safety of customers.
• Food preparation: participate in prep and cooking according to standards (if not a minor).
• Appearance: maintain a professional appearance and adhere to grooming standards.
• Teamwork: collaborate with team members to create a positive work environment.
• Learning and development: participate in training and apply what you learn on the job.
• Cleanliness and maintenance: keep the restaurant clean and well-maintained.

Skills

Great attitude

Team player

Learner mindset

Job description

Mitra QSR is hiring a Restaurant Manager to oversee daily operations, ensure high standards in food preparation and service, and lead a team to deliver excellent guest experiences. You will manage shift workflows, training, and adherence to Mitra standards across the front and back of house.

The role emphasizes guest satisfaction, food safety, team leadership, and operational excellence in a fast‑paced QSR environment. Join our growing franchise with opportunities for development.