Customer Experience Team Member

Ohio - KFC; Town of Medina (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Mitra QSR in Wisconsin is seeking a dedicated Manager to oversee restaurant operations, ensure quality product preparation, and foster exceptional guest experiences every day.

You will lead a diverse team, manage schedules, train staff, monitor food safety, and maintain a clean, welcoming environment that reflects the Mitra culture and brand standards, including weekends and holidays as needed. This hands-on role requires motivation, customer focus, and a commitment to continuous improvement.

Qualifications

• Great Attitude is desired; training provided to cover rest.
• Team Player—success hinges on team performance.
• Learner Mindset—willing to learn processes and follow guidance.

Responsibilities

• Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards
• Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job
• Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR in Wisconsin is seeking a dedicated Manager to oversee restaurant operations, ensure quality product preparation, and foster exceptional guest experiences every day.

You will lead a diverse team, manage schedules, train staff, monitor food safety, and maintain a clean, welcoming environment that reflects the Mitra culture and brand standards, including weekends and holidays as needed. This hands-on role requires motivation, customer focus, and a commitment to continuous improvement.