Guest Experience Team Member

Sky Zone, LLC; Lakeland (FL); On-site; USD 1,791,000 - 2,342,000; Part time

Job summary

Sky Zone, LLC is seeking a part-time Crew Member to join the Operations team at our park. You will operate across multiple stations, ensuring a safe, engaging guest experience, handling POS tasks, and supporting event activities.

Ideal candidates are 16+ with flexible availability, able to work in a fast-paced environment, and eager to learn. No formal education is required, and training will be provided. Join us for a dynamic, family-friendly work environment at Sky Zone.

Qualifications

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays.
• Ability to work in a fast-paced, high-energy environment.
• Previous customer service or hospitality experience is preferred but not required.

Responsibilities

• Deliver a safe and positive guest experience at all times.
• Follow and enforce park safety rules and procedures.
• Maintain cleanliness and organization of assigned areas.
• Communicate clearly and professionally with guests and team members.
• Adapt to changing business demands and station assignments.
• Demonstrate teamwork and accountability during each shift.

Skills

Customer service

Communication

Teamwork

Punctuality

Coachability

Reliability

Initiative

Tools

POS systems

Scheduling tools

Job description

Sky Zone, LLC is seeking a part-time Crew Member to join the Operations team at our park. You will operate across multiple stations, ensuring a safe, engaging guest experience, handling POS tasks, and supporting event activities.

Ideal candidates are 16+ with flexible availability, able to work in a fast-paced environment, and eager to learn. No formal education is required, and training will be provided. Join us for a dynamic, family-friendly work environment at Sky Zone.