Guest Experience Support Associate

Omni Hotels & Resorts; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Omni Barton Creek Resort & Spa in the Texas Hill Country seeks a friendly, energetic restaurant team member to deliver exceptional guest service. You will learn menus, assist servers, maintain cleanliness, and support service operations across the dining rooms and bars.

This fast-paced role requires English communication, Texas Food Handlers/TABC knowledge, and a flexible schedule including nights, weekends, and holidays.

Qualifications

• Must hold current Texas Food Handlers certification.
• Must hold current TABC certification.
• Clear and pleasant English communication with guests, members, management and co-workers.

Responsibilities

• Maintain high standards of personal appearance and grooming (uniform and name tag).
• Provide outstanding service to members and guests in a friendly and professional manner.
• Wipe down service trays with fresh sanitizer water daily.
• Bus tables and stock supplies.
• Transport prepared food from kitchen to floor promptly.
• Set tables with clean linen, china, silverware and glassware.
• Ensure proper beverage preparation and equipment cleanliness.
• Cross-train among other restaurant positions and know resort properties.

Skills

Customer Service

Communication

Multitasking

Guest Service

Education

Texas Food Handlers

TABC Certification

Job description

Omni Barton Creek Resort & Spa in the Texas Hill Country seeks a friendly, energetic restaurant team member to deliver exceptional guest service. You will learn menus, assist servers, maintain cleanliness, and support service operations across the dining rooms and bars.

This fast-paced role requires English communication, Texas Food Handlers/TABC knowledge, and a flexible schedule including nights, weekends, and holidays.