Server Assistant | Crenshaws

Omni Hotels & Resorts; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Omni Barton Creek Resort & Spa in the Texas Hill Country seeks a friendly, energetic restaurant team member to deliver exceptional guest service. You will learn menus, assist servers, maintain cleanliness, and support service operations across the dining rooms and bars.

This fast-paced role requires English communication, Texas Food Handlers/TABC knowledge, and a flexible schedule including nights, weekends, and holidays.

Qualifications

• Must hold current Texas Food Handlers certification.
• Must hold current TABC certification.
• Clear and pleasant English communication with guests, members, management and co-workers.

Responsibilities

• Maintain high standards of personal appearance and grooming (uniform and name tag).
• Provide outstanding service to members and guests in a friendly and professional manner.
• Wipe down service trays with fresh sanitizer water daily.
• Bus tables and stock supplies.
• Transport prepared food from kitchen to floor promptly.
• Set tables with clean linen, china, silverware and glassware.
• Ensure proper beverage preparation and equipment cleanliness.
• Cross-train among other restaurant positions and know resort properties.

Skills

Customer Service

Communication

Multitasking

Guest Service

Education

Texas Food Handlers

TABC Certification

Job description

Omni Barton Creek Resort & Spa Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality.

Omni Barton Creek Resort & Spa Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality. Our associates are the heart of our success — a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry’s most respected companies. From championship golf and award‑winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you’ll find your perfect match at Omni Barton Creek Resort & Spa.

Responsibilities

• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transporting prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Cross train among other positions within the restaurant.
• Maintain knowledge of the resort property.
• Attend department meetings and other required trainings.
• Perform any other duties as assigned by the restaurant manager.

Qualifications

• Must have and maintain current Texas Food Handlers and TABC certifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must be able to work in a fast paced environment and multi task.
• Must be able to work flexible shift including nights, weekends, and holidays.

Physical Requirements

• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Working Environment

• Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link.

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.