Guest Experience Supervisor - Stadium Concessions

ASM Global; Tampa (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Legends & ASM Global seek a Guest Service Supervisor for the Raymond James Stadium concessions, overseeing event-day guest service, staff check-in and POS coordination. You will coach teams, enforce policies, and ensure safety and hospitality standards in a fast-paced stadium environment.

This part-time role requires clear communication, itemized prioritization, and a calm approach to guest concerns, with duties spanning check-in setup, POS support, and collaboration with food and beverage teams

Qualifications

• Minimum 2+ years of supervisory experience in food & beverage or concessions.
• Strong communication and problem-solving abilities.
• Experience training staff in a fast-paced environment.

Responsibilities

• Lead event-day guest experience and check-in.
• Coach cashiers and ensure smooth Clover POS operations.
• Resolve guest concerns and monitor service quality throughout the venue.

Skills

Supervisory experience

POS systems

Customer service

Tools

Clover POS

Job description

Legends & ASM Global seek a Guest Service Supervisor for the Raymond James Stadium concessions, overseeing event-day guest service, staff check-in and POS coordination. You will coach teams, enforce policies, and ensure safety and hospitality standards in a fast-paced stadium environment.

This part-time role requires clear communication, itemized prioritization, and a calm approach to guest concerns, with duties spanning check-in setup, POS support, and collaboration with food and beverage teams