Guest Experience Supervisor - Front Desk

Highgate Hotels, LP; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Highgate Hotels, LP is seeking a Front Office Supervisor for the La Quinta San Antonio - Riverwalk location. The successful candidate will ensure excellent service during check-in and throughout guest stays while maintaining high standards of efficiency and customer satisfaction.

This role requires strong communication skills, previous hotel experience, and the ability to manage multiple tasks effectively. Join our team to enhance guest experiences at our beautiful hotel!

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or a related field preferred.
• Computer experience required.
• Customer service experience preferred.
• Maintain a warm and friendly demeanor at all times.

Responsibilities

• Greet and welcome all guests at the Front Desk.
• Answer guest inquiries about hotel services and facilities.
• Handle check‑ins and check‑outs efficiently.
• Assist guests with safe deposit boxes.
• Balance and prepare individual paperwork for closing of shift.

Skills

Customer service

Computer experience

Communication

Multitasking

Education

High School diploma or equivalent

College coursework in related field

Job description

Highgate Hotels, LP is seeking a Front Office Supervisor for the La Quinta San Antonio - Riverwalk location. The successful candidate will ensure excellent service during check-in and throughout guest stays while maintaining high standards of efficiency and customer satisfaction.

This role requires strong communication skills, previous hotel experience, and the ability to manage multiple tasks effectively. Join our team to enhance guest experiences at our beautiful hotel!