Front Desk Supervisor — Guest Experience Leader

Highgate; San Antonio (TX); On-site; USD 20,664 - 31,684; Full time

Job summary

Highgate is seeking a Front Office Supervisor for La Quinta San Antonio - Riverwalk. In this role, you will provide attentive service to guests during check-in and throughout their stay, ensuring a welcoming and efficient experience.

You will manage responsibilities including greeting guests, answering inquiries about hotel services, and maximizing room revenue and occupancy. Ideal candidates should possess a high school diploma and customer service experience, along with strong communication and multitasking skills.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or a related field preferred.
• Must be able to effectively communicate both verbally and written.

Responsibilities

• Greet and welcome all guests approaching the Front Desk.
• Handle check-ins and check-outs in a friendly manner.
• Answer guest inquiries about hotel services and facilities.

Skills

Customer Service

Communication

Multitasking

Education

High School diploma or equivalent

College course work in related field

Tools

Front Desk computer system

Job description

Highgate is seeking a Front Office Supervisor for La Quinta San Antonio - Riverwalk. In this role, you will provide attentive service to guests during check-in and throughout their stay, ensuring a welcoming and efficient experience.

You will manage responsibilities including greeting guests, answering inquiries about hotel services, and maximizing room revenue and occupancy. Ideal candidates should possess a high school diploma and customer service experience, along with strong communication and multitasking skills.