Guest Experience Supervisor - Front Desk

Equity LifeStyle Properties, Inc.; Mesa (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

401(k) Match

Paid Time Off

Job summary

Equity LifeStyle Properties, Inc. in Mesa, AZ is hiring for a Post Office Supervisor. You will oversee front desk operations to ensure excellent guest and resident experiences and act as a key liaison for information and service.

Responsibilities include processing payments, running reports, coordinating maintenance requests with the Property Manager, and maintaining timely, professional communication while prioritizing customer satisfaction.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Computer literacy

Attention to detail

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Mesa, AZ is hiring for a Post Office Supervisor. You will oversee front desk operations to ensure excellent guest and resident experiences and act as a key liaison for information and service.

Responsibilities include processing payments, running reports, coordinating maintenance requests with the Property Manager, and maintaining timely, professional communication while prioritizing customer satisfaction.