Guest Experience Supervisor – Flexible Hours & Growth

Global Montello Group Corp; West Greenwich (RI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness - Medical, Dental, V

401k with company match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure smooth operations, and deliver a high‑quality guest experience. You will supervise daily tasks, coach associates, greet customers, and uphold safety and policy standards across all store processes.

The role requires flexible hours, strong organizational skills, and physical ability to lift up to 25 lbs. Compensation reflects experience and geography, with a health benefits program and ongoing development

Qualifications

• Must be available to work flexible hours, including nights, weekends, and holidays.
• Must be at least 18 years old.
• Ability to lift up to 25 lbs and access all store areas.

Responsibilities

• Supervise employees to ensure they perform all duties as directed by management.
• Coach employees by giving constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to safety, security, quality and store policies and procedures.
• Operate the point of sale following corporate standards, maintain cash levels.
• Ensure all store housekeeping tasks are completed (cleaning, dusting, sweeping, etc.).
• Support the 24/7 execution of guest service programs and processes.
• Manage cash processes including deposits, lottery, gift cards, and checks where applicable.
• Replenish products to maintain in-stock conditions.
• Address guest inquiries and resolve complaints.
• Check in external and internal vendors per guidelines.

Skills

Supervising staff

Customer service

Cash handling

POS operation

Communication

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure smooth operations, and deliver a high‑quality guest experience. You will supervise daily tasks, coach associates, greet customers, and uphold safety and policy standards across all store processes.

The role requires flexible hours, strong organizational skills, and physical ability to lift up to 25 lbs. Compensation reflects experience and geography, with a health benefits program and ongoing development