Guest Experience Supervisor – Flexible Hours

Global Montello Group Corp; Windham (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401k with match

Tuition reimbursement after 6 months

Job summary

Global Partners LP is seeking a Guest Service Supervisor in Windham, Maine. You will supervise staff, ensure safe and efficient store operations, and deliver a consistent guest experience while upholding cash handling standards.

The role requires flexible hours and a focus on customer service, safety, and teamwork. The company emphasizes competitive salaries, benefits, and personal development opportunities within a Fortune 500 environment.

Qualifications

• Greet guests and provide an enjoyable shopping experience.
• Supervise employees to ensure tasks are completed as directed by management.
• Maintain proper cash levels and handle cash processes.
• Coach staff by giving constructive feedback to improve performance.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Skills

Customer service

Supervising staff

Cash handling

Communication

Education

High School Diploma

Tools

Point of Sale (POS)

Job description

Global Partners LP is seeking a Guest Service Supervisor in Windham, Maine. You will supervise staff, ensure safe and efficient store operations, and deliver a consistent guest experience while upholding cash handling standards.

The role requires flexible hours and a focus on customer service, safety, and teamwork. The company emphasizes competitive salaries, benefits, and personal development opportunities within a Fortune 500 environment.